This purchase is governed by the standard terms and conditions for consumer purchases of goods over the Internet, as set forth below. Consumer purchases over the internet are primarily regulated by the Contract Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act, and the E-commerce Act, all of which provide the consumer with non-negotiable rights. These laws are available at www.lovdata.no. The terms of this agreement should not be interpreted as a limitation on statutory rights, but rather as a clarification of the main rights and obligations of the parties involved in the transaction. The terms and conditions are prepared and recommended by the Consumer Authority. For a better understanding of these terms, refer to the Consumer Authority's guide here.

1. THE AGREEMENT

The agreement consists of these terms and conditions, information provided in the ordering process, and any specially agreed terms. In case of any conflict between this information, any specially agreed terms between the parties shall take precedence, provided they do not conflict with mandatory law. The agreement will additionally be supplemented by relevant statutory provisions that regulate the purchase of goods between businesses and consumers.

2. THE PARTIES

The seller is:
Eftir AS
925 247 588

Dronning Eufemias gate 41
0194 Oslo

cecilie@eftir.no

Hereinafter referred to as the seller. The buyer is the consumer who places the order, hereinafter referred to as the buyer.

3. PRICE

The stated price for the goods and services is the total amount that the buyer shall pay. This price includes all fees and additional costs. Any extra costs that the seller did not inform the buyer about prior to the purchase will not be borne by the buyer.

4. CONCLUSION OF AGREEMENT

The agreement is binding for both parties when the buyer has submitted their order to the seller.

However, the agreement is not binding if there is a typographical or clerical error in the offer from the seller in the online store’s ordering solution or in the buyer’s order, and the other party realized or should have realized that such an error existed.

5. PAYMENT

The seller may require payment for the item from the time it is shipped to the buyer.

If the buyer uses a credit or debit card for payment, the seller may reserve the purchase amount on the card at the time of order. The card is charged on the same day as the item is shipped.

For purchases with an invoice, the invoice will be issued upon dispatch of the item. The payment deadline will be stated on the invoice and is at least 14 days from receipt.

Buyers under 18 years of age may not pay via post-purchase invoice.

6. DELIVERY

Delivery is deemed to have occurred when the buyer, or their representative, has taken possession of the item.

If the delivery time is not stated in the ordering solution, the seller shall deliver the item to the buyer without undue delay and no later than 30 days from the order date. The item will be delivered to the buyer’s address unless otherwise agreed upon between the parties.

7. RISK FOR THE ITEM

The risk for the item passes to the buyer when they, or their representative, have received the item in accordance with section 6.

8. RIGHT OF WITHDRAWAL

Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the item in accordance with the Right of Withdrawal Act.

The buyer must notify the seller of their intention to exercise the right of withdrawal within 14 days from the start of the withdrawal period. This period includes all calendar days. If the period ends on a Saturday, public holiday, or holiday, the period is extended to the nearest working day.

The right of withdrawal period is considered met if the notification is sent before the period expires. The buyer has the burden of proof for exercising the right of withdrawal, so the notification should ideally be in writing (withdrawal form, email, or letter).

The withdrawal period begins:

- For single-item purchases, the withdrawal period begins the day after the item(s) is received.

- For subscriptions or regular deliveries of identical items, the period begins the day after the first shipment is received.

- For purchases consisting of multiple deliveries, the withdrawal period begins the day after the last delivery is received.

The withdrawal period extends to 12 months after the original period if the seller does not inform the buyer of the right of withdrawal and provide the standard withdrawal form. If the seller provides the required information within this 12-month period, the withdrawal period will expire 14 days after the buyer receives the information.

Upon exercising the right of withdrawal, the item must be returned to the seller without undue delay and no later than 14 days from notification of the withdrawal. The buyer covers the direct costs of returning the item, unless otherwise agreed or the seller has failed to inform the buyer that they are responsible for return costs. The seller cannot charge a fee for the buyer’s exercise of the right of withdrawal.

The buyer may examine or test the item in a reasonable manner to determine its nature, properties, and function without losing the right of withdrawal. If the testing or examination of the item goes beyond what is reasonable and necessary, the buyer may be liable for any reduction in the item’s value.

The seller is required to refund the purchase price to the buyer without undue delay, and no later than 14 days from the day the seller was informed of the buyer’s decision to exercise the right of withdrawal. The seller has the right to withhold the payment until the goods have been received from the buyer, or until the buyer has provided documentation that the goods have been returned.

9. DELAY AND NON-DELIVERY - BUYER'S RIGHTS AND DEADLINE FOR CLAIMS

If the seller does not deliver the item or delivers it late according to the agreement between the parties, and this is not due to the buyer or circumstances on the buyer’s side, the buyer may, in accordance with the provisions of the Consumer Purchases Act, chapter 5, withhold the purchase amount, demand fulfillment, cancel the agreement, and/or claim compensation from the seller.

To claim breach of contract, a notice should be provided in writing for evidentiary purposes (for example, email).

10. DEFECTIVE ITEM - BUYER'S RIGHTS AND CLAIM PERIOD

If the item has a defect, the buyer must notify the seller within a reasonable time after it was discovered or should have been discovered.